This learning module introduces learners to the principles and practice of incident response and digital forensics in cybersecurity operations. It begins by examining how cybersecurity events, incidents, and breaches are identified and classified, and why timely detection, triage, and response are critical to reducing organisational impact. Learners explore common cyber threats, indicators of compromise, and the technical, human, and environmental factors that can contribute to incident situations.
The module then presents the main standards, methodologies, and frameworks used to manage incidents in a structured and repeatable way. Learners are introduced to incident-handling lifecycles, incident response planning, and the roles and operating models of Computer Security Incident Response Teams (CSIRTs). The module also covers collaboration, escalation, and communication, helping learners understand how coordinated response supports effective decision-making across technical teams, management, and external stakeholders.
In addition, the module develops practical knowledge in technical analysis, reporting, evidence preservation, criminal-investigation procedures, and digital forensics best practices. Learners examine how logs, network traffic, forensic imaging, memory acquisition, and chain-of-custody procedures support investigations and defensible reporting. Through practical scenarios and assessment activities, learners build the ability to respond to incidents, document findings clearly, preserve evidence correctly, and support forensic investigations in line with professional and legal expectations.